Our organization has evolved during its first 21 years as a CDRC. We continue to expand our facilitation and education services through a combination of new and improved programs designed to reach a broad range of people, while addressing an ever growing number of issues and circumstances. During 2018, as in years past, three statistics serve to highlight the impact of our work. Our pre-trial mediation program in support of Deschutes County Justice Court achieved a 68% success rate. That means that more than 140 people resolved their disputes out of court with the help of our neutral, third party mediators. Also, our home foreclosure avoidance program - in partnership with local at-risk homeowners and a Nationwide network of mortgage lenders - produced 25 agreements. That means that several families remained in their homes and that approximately $8,500,000 in home values were saved as a result of our trained facilitators' efforts. And let's not forget the many families in need of divorce or separation assistance, especially when children are involved. Our co-mediators (one man, one woman working together as a team) once again have attained a 85% agreement success rate last year. That means that most family disputes, once filed in Circuit Court, were done jointly and non-contested. Together, our work during 2018 sets a high standard for this and subsequent years. As life always involves some form of conflict, we're sure to remain as busy as ever.